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Clinic software that keeps up with a full waiting room

Appointments, prescriptions in English and Urdu, bills, pharmacy stock and lab reports — one system, built for Pakistani clinics. Set it up this afternoon; your receptionist will have the hang of it before the evening session ends.

Get started
  • No setup fee
  • Billed in rupees, monthly
  • Your data exports whenever you want
app.sehatdoc.com/dashboard/appointments
The SehatDoc appointment hub, showing the day's booked patients, walk-ins and the live clinic queue
  • A walk-in slotted into a full afternoon
  • A live queue, not a booking list
  • Prescriptions print in English or Urdu
  • Prescriptions in English, Urdu or Roman Urdu
  • WhatsApp reminders and booking confirmations
  • Cash, card, JazzCash and EasyPaisa on one bill
  • Billed in rupees — no dollar invoices
  • Keeps working when the internet drops

The daily cost of paper

None of this is a software problem until you count the hours

Three situations every busy clinic in Pakistan recognises, and what changes once the records stop living in a register.

01

A patient comes back after eight months.

Someone goes through the register to find the last visit. Often the file is there and the handwriting is not, so the history gets taken again from scratch.

SehatDoc opens the full visit timeline the moment you search the name or phone number.

02

The 6 pm slot gets double-booked.

Reception wrote it in the book, you wrote it on your phone, and neither of you knew about the other until two patients were sitting in the same waiting room.

One shared calendar. Reception books it, you see it on your screen the same second.

03

Month-end arrives and nobody can say what the clinic earned.

Receipts are in a drawer, the pharmacy keeps its own notebook, and some consultations were never written down at all.

Every consultation and every medicine sale lands in the same ledger, with daily and monthly totals already worked out.

A look inside

Six screens cover almost everything a clinic does in a day

Nothing here is a mock-up. These are the screens your reception desk and consulting room will use from the first morning.

The day, the queue and the walk-ins on one screen

Reception books a slot and it appears on your screen immediately — no phone call, no shouting across the corridor. Walk-ins slot into the queue without disturbing the patients who booked ahead.

  • Reschedule by dragging an appointment to a new time; the patient gets the updated WhatsApp message automatically.
  • A live token queue shows who has arrived, who is with the doctor, and who is still waiting.
  • Follow-ups you set during a consultation come back as a reminder on the right date.
More on scheduling
app.sehatdoc.com/dashboard/appointments
SehatDoc's appointment hub listing the day's bookings, arrival status and the live patient queue

Why it fits here

Most clinic software was written for a different country

Imported systems expect English-speaking patients, card payments and a connection that never drops. SehatDoc was written on this side of those assumptions.

Roman Urdu where it matters

Dosage instructions can be written the way the patient reads them — "khana ke baad, din mein do baar" — while the medicine name and your notes stay in English. Nobody has to translate at the counter.

WhatsApp, not email

Booking confirmations, reminders the evening before, and the prescription itself go out on WhatsApp, because that is where your patients are.

JazzCash and EasyPaisa included

Record any payment method on the same invoice. Nothing about the billing screen assumes a card terminal.

Survives a bad connection

If the line drops mid-consultation, SehatDoc keeps running on the device and syncs the moment it is back. You do not lose the note you were writing.

A QR code on the clinic door

Patients scan it, see your real free slots, and book themselves in. Reception finds the appointment already in the diary.

Runs on what you already own

A five-year-old desktop at reception and your phone in the consulting room are enough. There is nothing to install and no server to buy.

One clinic, three views

Your receptionist should not be able to open a patient’s notes

SehatDoc gives each role its own portal. It keeps the screen simple for the person using it, and it keeps sensitive records away from people whose job does not need them.

The doctor
Opens on today’s list. One tap into a patient brings up the last visit, the current prescription pad and the follow-up date, without hunting through menus.Clinical notesPrescriptionsLab resultsClinic revenue
The receptionist
A separate portal built around booking, arrivals and payments. Clinical notes are not visible from it at all — that is a permission, not a setting someone can forget.AppointmentsPatient contact detailsInvoices and receiptsQueue
The pharmacist
Prescriptions arrive as orders to dispense. Stock, batches, expiry dates and counter sales live here, and nothing from the consulting room does.Dispensing queueStock and batchesCounter salesLow-stock alerts
sehatdoc.com/receptionist-dashboard
The SehatDoc receptionist portal: today's bookings, arrivals and payments, with no clinical notes visible

New · SehatDoc Booking

Let new patients find your clinic and request a visit online

Paid SehatDoc plans include a listing on booking.sehatdoc.com, our public doctor directory for patients across Pakistan — at no extra cost.

How online appointment booking works
  • Patients search by city and specialty — 69 specialties, 244 cities
  • They see real free times, taken from your working hours
  • Requests arrive in Online Bookings; nothing is booked until you confirm
  • Every listing reviewed, every doctor’s PMDC registration checked

Complete product demo

All of SehatDoc, in one sitting

Thirty minutes through the upgraded SehatDoc: the dashboard, patients, appointment scheduling, digital prescriptions, billing and payments, and staff and admin. Watch it end to end, or skip to the part you need.

Prefer YouTube? Watch it there

Patient data

Your records, held properly

A clinic's files are the most sensitive thing it owns. Here is exactly how SehatDoc looks after them — no adjectives, just the controls.

Read our data and compliance notes
  • Encrypted in transit and at rest

    Traffic runs over TLS. Stored records and backups are encrypted with AES-256.

  • Access by role, not by trust

    Reception never opens a clinical note. The pharmacist never opens a bank total. You decide who sees what, per person.

  • Backed up every day

    Automatic daily backups held separately from the live database, so a stolen laptop or a dead hard disk costs you nothing.

  • Every change is on the record

    Who edited a prescription, who cancelled an invoice, and when — kept in an audit log you can read yourself.

Getting started

From sign-up to your first prescription in one afternoon

No server to buy, no engineer to book, no three-month rollout. Clinics usually run their first real session on SehatDoc the same day they sign up.

  1. 1

    Register the clinic

    About 5 minutes

    Name, address, consultation fee, your registration number and the letterhead you want on prescriptions. That is the whole setup.

  2. 2

    Add your people

    Same afternoon

    Invite the receptionist, any other doctors and the pharmacist. Each one gets their own login and sees only their part of the clinic. We will sit with your staff on a call and walk them through it.

  3. 3

    Start the evening session on it

    Day one

    Book the first patient, write the first prescription, take the first payment. Old records can be typed in as patients return — there is no migration project to finish first.

Pricing

One monthly fee, in rupees

Billed monthly in rupees, cancel from your own settings page. Setup help and staff training are included on every plan, not sold separately.

Solo

One doctor, one person at the front desk.

PKR4,000/month

1 doctor · 1 receptionist

  • Unlimited patients and visit history
  • Appointments, queue and follow-ups
  • Digital prescriptions with your letterhead
  • Consultation billing and receipts
  • WhatsApp reminders to patients
  • Email support, Monday to Sunday
Get started
Most clinics pick this

Care

A clinic with a few doctors and a real reception desk.

PKR5,500/month

Up to 3 doctors · 2 receptionists

Everything in Solo, plus

  • Separate receptionist portal
  • Staff accounts with per-role permissions
  • QR code booking for walk-in patients
  • Revenue, expense and cost-control reporting
  • Pharmacy stock and counter sales
  • Priority support with a named contact
Get started

Elite

Multi-branch clinics, polyclinics and small hospitals.

PKR6,500/month

Up to 6 doctors · 3 receptionists

Everything in Care, plus

  • Multiple branches under one account
  • Full finance suite with audit statements
  • Custom integrations and data imports
  • Branded report templates
  • On-site onboarding for your staff
  • Phone support, around the clock
Talk to us

Running a lab or a pharmacy alongside the clinic? See the full comparison

From the clinics

What doctors tell us once they have switched

Collected from SehatDoc customers across Pakistan and printed as they wrote them.

I used to have a lot of trouble storing photos of patients' impressions, but now I can easily save all patient data in their history.
Dr. Madiha JahanzebDentist - Bright Smile Clinic · Multan
The separate receptionist portal is very useful. My receptionist now manages appointments, and I receive all the information while sitting at home.
Dr. Kamran HussainGeneral Physician · Karachi
SehatDoc pricing plan is fantastic. You guys are offering very low rates with so many features. The dashboard looks very professional and amazing!
Dr. Fatima ZafarClinic Owner - Zafar Family Clinic · Islamabad
The prescription writer is incredibly fast. I can search medicines, print clean layouts with my custom header, and send digital copies to patients in seconds.
Dr. Zainab RehmanPediatrician - Rehman Clinic · Peshawar
Billing used to be a headache with manual calculations. With SehatDoc, invoicing and receipts are automatic. Cost control and daily reports are just a tap away.
Dr. Faisal MalikUrologist - Malik Kidney Care · Faisalabad
The public QR booking feature is a lifesaver. Patients scan the code outside my clinic and register themselves. It has reduced reception wait times significantly.
Dr. Amara SaeedGynecologist - Women's Health Clinic · Rawalpindi
Accessing patient EMR history on my phone is so convenient. I can review past diagnoses, lab reports, and prescriptions even when I'm away from the clinic.
Dr. Tariq MahmoodCardiologist - Heart Care Centre · Gujranwala
Highly recommend the multi-doctor scheduling feature. Our group practice coordinates slots seamlessly without any booking conflicts. The support team is also very helpful.
Dr. Noman ChishtiClinic Director - Faisal Medical Complex · Quetta
The built-in pharmacy inventory module is perfect. It updates stock automatically as soon as I prescribe, ensuring we never run out of critical medicine.
Dr. Ayesha AlviDermatologist - Skin & Laser Clinic · Hyderabad
Great software with 24/7 local support. Billing and prescriptions are now digital, which were very difficult to manage before. Highly recommended!
Dr. Arsalan ShahOrthopedic Surgeon · Lahore

From the blog

Practical notes on running a clinic in Pakistan: records, prescriptions, billing, staff and the law.

All articles

FAQ

Questions clinics ask before they switch

The things clinic owners ask us on the first call, answered properly.

Still unsure? Send us the question and a person — not a bot — will answer it.

What is SehatDoc clinic management software?

SehatDoc is an all-in-one clinic management system and EMR for doctors in Pakistan. It helps clinics manage appointments, patient records, digital prescriptions, billing, pharmacy inventory, WhatsApp reminders, and diagnostic workflows from one secure cloud platform.

Is SehatDoc suitable for multi-doctor clinics in Pakistan?

Yes. SehatDoc supports solo doctors, multi-doctor clinics, receptionist teams, and clinics with an attached pharmacy. You can add multiple doctor accounts, assign receptionist permissions, and manage shared patient records and billing centrally.

Does SehatDoc work for clinics with a pharmacy?

Yes. SehatDoc includes built-in pharmacy billing, inventory tracking, and POS features so prescriptions can move directly from the doctor to dispensing and invoicing without duplicate data entry.

Can SehatDoc send WhatsApp appointment reminders to patients?

Yes. SehatDoc can automatically send WhatsApp reminders when appointments are booked, rescheduled, or cancelled, helping clinics reduce no-shows and manual follow-up calls.

Is patient data secure and HIPAA compliant?

SehatDoc uses encrypted cloud infrastructure, role-based access controls, and secure backups. The platform is designed with healthcare privacy standards in mind, including HIPAA-ready workflows for clinics in Pakistan.

How much does SehatDoc cost in Pakistan?

SehatDoc plans start from PKR 4,000 per month for solo practitioners, with Care and Elite plans for growing and multi-doctor clinics. Visit the pricing page for full plan details.

Try it with next week's patients

Plans start at PKR 4,000 a month, billed in rupees, with setup and staff training included. Bring over next week's patients and see whether the evening session runs any easier.

Setup help and staff training are included on every plan.